Kettle Cuisine - Everett

Facility info

APPOINTMENTS & OPERATIONS Appointments often meaningless — wait times highly variable and unpredictable. Some drivers loaded in 20-30 minutes; others waited 6-10+ hours after appointment time. Live load only. Check-in opens 6 AM. Bypass telecom at entrance — walk directly to S/R office. One-way traffic flow through gates. DOCK ACCESS Early arrival often secures door quickly. Doors sometimes available before appointment time. Once docked, loading can start within 20 minutes or take several hours — no consistent pattern. FACILITY CONDITIONS Tiny lot. Very limited waiting area. Poorly maintained grounds reported as messy. Foul odors (dead animal/waste smell) and loud buzzing noises noted by multiple drivers. Building renovation/construction ongoing. Staging area available in employee parking lot (near orange "Kettle Employee Entrance" sign) for overnight waiting. RESTROOMS Portable restroom previously available but has been removed. No functional driver restrooms currently. Cafeteria and existing restrooms reported as dirty with hygiene concerns. OVERNIGHT PARKING Staging area available in employee parking lot for overnight parking, though lot size is small and may not accommodate all waiting trucks. STAFF Mixed reviews. Receiving personnel and front desk staff described as friendly and helpful by some; rude and unprofessional by others. Inconsistent experiences reported. HR concerns noted. BOTTOM LINE Highly unpredictable facility. Same appointment time can result in 30-minute load or 10-hour wait. Arrive early. Expect facility condition and sanitation issues. Restroom situation problematic.