Kellogg - Memphis

2168 Frisco Ave, Memphis, TN 38114

Operator: WK Kellogg

3.9 stars from 144 driver reviews

Facility info

Drop and hook typically 10-30 minutes when loads are ready. Live unloads 1.5-5+ hours depending on dock availability. Appointment required and strongly enforced — window times matter. Check in at guard shack (generally friendly) then shipping office. Guards may be distracted but helpful. Trailers inspected on walk-in basis. Entry is tight on Castalia — take it slow. Narrow Kellogg drive appears abruptly. Lot is tight but doable for standard deliveries. Clean your trailer before check-in — facility does inspect. They'll flag unnecessary sweeping but appreciate basic cleanliness. Overnight street parking extremely limited (one spot reported). No restroom on-site. Shipping and receiving operate 24 hours. Wait time inconsistency: Some drivers in and out under 20 minutes; others report 5-6.5 hour delays on supposed drop-and-hook runs. Delays happen even with on-time arrivals. Staff attitude ranges from polite and fast to lazy. Some variation shift to shift. Guard gate can be a crapshoot — one reported security guard unhelpful on phone. Location in rough part of town. Not ideal for night arrivals but workable during day. Positive: facility reputation solid overall. Staff generally friendly. Unload crews quick. Drivers report free cereal boxes as a perk.

Driver reviews

  • 5.0 / 5

    The guard is professional and nice.

  • 5.0 / 5

    Truck entrance kellogs drive, gate will be closed until you pull up.

  • 5.0 / 5

    Late evening drop and hook, very easy. People are friendly and pleasant. Awesome stop!

  • 4.0 / 5

    Easy setup if you know what you’re doing. If delivering empty totes you’ll come in through the front entrance. When coming down airways blvd make sure to come all the way down to the light to get onto frisco ave. Don’t listen to trucker path because it took me around back through the train tracks and to turn left onto the guard shack wouldn’t be possible. When arriving park on the street and walk up and bring your phone because you’ll need it to check in. But other than that it’s a simple set up. If you’re feeling confident you can blindside back in or maneuver yourself to back in regularly. You’ll be bumping into door 29.

Docktime — driver reviews and facility info.