NFI - Garland

2600 McCree Rd, Garland, TX 75041

Operator: NFI

3.3 stars from 95 driver reviews

Facility info

2-10 hour door times reported; highly inconsistent — Some loads done in under 1-2 hours, others 6-10 hours. Saturday mornings noted as faster. Appointments not reliable predictors of load start time — Check-in quick, but actual loading can start hours after appointment or arrival. Only 2 forklift drivers staffing — Chronic bottleneck cited repeatedly; slow to initiate loads. Overnight parking available — Mentioned as necessity given long waits. Restrooms limited — One inside check-in area; no public facilities or port-o-johns reported by some. Staff attitude mixed — Some drivers report friendly, helpful office and yard staff; others describe unprofessional, rude, indifferent behavior. Gate/guard experiences vary widely. Dock conditions tight — Covered awning doors hard to see backing into; tight maneuvering but manageable with care. Live load standard — Drop and hook available. Check-in process straightforward — Need Driver License, phone number, PO/205 number. Some confusion with outdated paperwork (205 vs 209). Paperwork delays reported — Office staff sometimes slow; 40-45 minutes cited for document processing. Safety note: Verify seal numbers on pickups. Watch for construction on street approach.

Driver reviews

  • 1.0 / 5

    As I have been coming here back to back for past 3 weeks.They are very slow in loading. EEVERY TIME YOU GO ASK INFRONT THEY SAY THEY HAVE ONLY 2 FORKLIFT DRIVERS. I PICK HERE BECAUSE the place i deliver in Ca is quick in and out but not worth it Reefer fuel keeps burning n trucks are idle.. Slowest of the slowest .they smart ro give red light quick as possible but don't start to load you .angry

  • 5.0 / 5

    This place is pretty seamless when checking in/out and getting live loaded/unloaded, especially when dropping and hooking. If you do have an appointment time, they are pretty strict on loading or unloading you near that scheduled time. There's a restroom inside the check in area for drivers to use..

  • 1.0 / 5

    they seem to be getting slower and slower used to come here be out with in 2 hrs and that seemee long now 8-10 hrs on the door if lucky. been on the door sents 0900 with a red light but not 1 pallet been loaded is now 1300 i see why they have over night parking how slow they are here

  • 4.0 / 5

    Cant complain. Bout 2hrs from arrival to departure!

Docktime — driver reviews and facility info.