Sonoco Products Co - Newport

Facility info

Appointments are strict—cannot arrive more than 30 minutes before scheduled time or you'll be turned away. No exceptions. Gate entry allowed only 10 minutes prior to appointment; some reports of 30 minutes flexibility but don't count on it. No overnight parking as of mid-2024 (prior policy allowed it, now discontinued). Loading/unloading typically fast—15–45 minutes once you're in dock. Scale on property. Wait times can vary wildly; some loads delayed 7+ hours if not ready. Dock backing can be tight. Recycling/waste paper loads get trailer cleaned for you post-unload. Staff attitude mixed but generally positive. Guard shack staff ranges from very friendly to occasionally difficult—professionalism seems hit-or-miss. Facility has porta-potties. Gravel overflow lot available 1/4 mile south for short-term waiting, well-lit. Paper mill facility with strong odor during loading. Yard conditions tight; docks described as challenging to back into. Safety note: Empty trailer doors sometimes left open—request they close doors after drop and hook. Roll stock trailers must be clean and leak-free. Watch for overloaded scales—verify weight at nearest Cat scale. Load availability unreliable—confirm load is ready before arriving. Appointment system inconsistent; some reports of delays despite on-time arrival if paperwork/truck ID doesn't match system.