Suffolk Cold Storage - Suffolk
2000 Northgate Commerce Pkwy, Suffolk, VA 23435
Operator: Suffolk Cold Storage
Facility info
Appointment scheduling: Can check in early; will load/unload before appointment time. Stops receiving after 5pm. $300 late fee + reschedule fee if you miss appointment. Load/unload times: 15–30 minutes typical. Consistently fast across reviews. Drop and hook operation. Check-in: Early arrivals accommodated. Yard staff directs you to dock immediately upon arrival. No overnight parking. May allow 2–3 hour rest period after unload if you ask; some drivers report being allowed to take 10-hour break if needed. Staff: Friendly and helpful. One report of unprofessional dock behavior + improper load wrapping that caused cargo damage en route. Facility: Ample backing space. On-site scale available. Clean grounds. Bathrooms not available (multiple reports). Navigation: Opens 8am. Garmin directions work. From I-664 take exit 11A (Portsmouth Blvd/Rt 337)—avoid Shoulders Hill Rd (trucks prohibited). One significant complaint: Poor communication with customers (email only); one driver lost a full day for 3-pallet delivery due to expiration date issues.
Driver reviews
I got there in the middle of the night and a very nice guy woke me up at 530 am got my info and said he would be right back. 5 minutes later he came back over and asked if I wanted to be loaded early I said yes , he gave me a door and I was done at 6 am. Great people and very clean outside.
0900 appointment. Got there around 0620. Told me to wait by trailers. As I was pulling in, yard guy put me at door 14. 0700 told me to break seal and open doors. Offloaded with paperwork by 0720. Absolutely wonderful experience. Everyone including guard shack is friendly as can be!
Quick unloading everytime I come here. Never no issues, highly recommended
Thay charge $300 for 1 Hour late and reschedule fee
Docktime — driver reviews and facility info.