Performance Foodservice - Tidewater

1201 Progress Rd #2145, Suffolk, VA 23434

Operator: Performance Food Group

2.9 stars from 102 driver reviews

Facility info

Appointments strictly required; expect significant delays even when early Wait times consistently 2-4+ hours after appointment, sometimes much longer Check-in early if possible; some drivers report getting docked earlier than scheduled Live unload facility; lumper fees apply (expensive—$150-500+ reported) Unloading speed highly variable: 40 minutes to 8+ hours depending on load type and staffing Receiving staff attitude consistently problematic—described as rude, dismissive, unfriendly across multiple reviews One staff member in particular generates complaints about demeanor No driver restroom facilities; porta potty available only Overnight parking available in main yard and adjacent lot, but limited and not guaranteed Yard space adequate for backing No gates on parking lot Unloading crew (lumpers) generally described as nice and professional Food nearby (Huddle House/Miller Mart—$10 parking fee, poor condition) Efficiency and communication issues; management responsiveness questioned Some drivers report fair treatment and quick turnarounds, but these are exceptions to the pattern If running ELD, budget 4+ hours detention time Lumper fees paid through Capstone app

Driver reviews

  • 1.0 / 5

    Stay away from here. They can easily ruin your entire schedule and don’t care about a driver’s time or lost days. Communication is terrible, and unloading is painfully slow,I waited forever just to get a dock. Their lack of professionalism can cost you valuable time and money.

  • 2.0 / 5

    No space for drivers, no restroom<br>I checked in 5:30, its 12:10 I am stil in here

  • 1.0 / 5

    If you want to waste your entire day at a door, this is the place.

  • 2.0 / 5

    Limited overnight parking available in lot next door. No driver restroom. Bumper was crazy overpriced, $407 for 8 pallets. Took 2hrs to unload. Waste of time & money, not worth coming back.

  • 4.0 / 5

    Easy back in. They allowed me to park before and after the appointment. Unloadind took about 2hrs. I was able to reset my hours. No public restroom. They do have porta potty.

Docktime — driver reviews and facility info.