Sysco - Philadelphia

Facility info

Appointment times meaningless—expect 3–8 hour waits regardless of scheduled slot. Many drivers forgotten entirely and not called for doors. Drop and hook only. Unhook at dock, park on street (7th Ave area marked no-parking), wait for unload completion call before retrieval. Pay lumper fee online or at office window. Fees $450–$510+. Trailer release depends on security call, not lumper payment. Check-in requires walking to guard shack with paperwork. Process informal, inconsistent communication from gate staff. Street parking mandatory—no on-property staging area. Overnight parking on street unsafe: documented break-ins, cut locks, organized theft activity. Stay alert or avoid overnight. Bathroom available indoors but condition varies (reported as dirty by some). Staff attitude highly inconsistent. Some guards/office staff professional and helpful; others rude, on phones, dismissive of drivers. Gate personnel frequently unprofessional. Unload speed unpredictable. Light loads (1–6 pallets) can take 2–4+ hours. Floor loads 5–9 hours. Some reports of workers sleeping or minimal crew assigned. Yard conditions: cramped, disorganized. Facility appears understaffed during peak times.