Sysco - Geneva

Facility info

Unload times wildly inconsistent — ranges from 1.5 hours to 23 hours; many reports of 3–5 hour waits for standard loads. Paperwork delays severe — drivers frequently wait 1–3+ hours after unload completes before receiving bills to leave; office doors sometimes locked with no one available to help. Lumper fees mandatory and high — ~$300+ charged; notified via text during or after unload; some drivers unaware fee existed beforehand. Overnight parking available — huge lot, easy to maneuver, designated staging area; rare amenity that keeps drivers returning despite other issues. Guard shack staff consistently professional and helpful — quick check-in, door assignments, overnight lot direction; universally praised across reviews. Bathrooms are porta-potties only — located near overnight parking; described as "nasty" and inadequate for facility size. Early door access possible — can back in 30–60 minutes before appointment; unloading sometimes starts immediately, sometimes doesn't begin until scheduled time. Facility spacious and easy to navigate — ample room for straight backing; GPS may route incorrectly—enter at first driveway on CR 4, not further down road. Inconsistent unload workforce — some reports suggest understaffing or lack of urgency; occasional pallet damage noted.