Sysco - Harrisburg

Facility info

Appointment scheduling & check-in: Gate opens 5:30am regardless of appointment time. Early arrival possible in staging area. Appointments often not honored — expect to wait even with on-time check-in. Express door available for small orders, no appointment needed. Live load/drop & hook: Drop and hook available — fast if that's your arrangement. Live unload standard; expect lumper fees (Capstone handles payment electronically). Paperwork goes in trailer back. Wait times: Highly inconsistent. Range: 30 minutes to 10+ hours for same load size. Reefer/freezer loads notably slower than dry van. Many reports of 4–6 hour waits. Lumpers appear to prioritize own trucks over incoming deliveries. Safety/procedures: Covid protocols in place. Enter via Katie Court (back entrance), not GPS address. Park on street facing northeast side only — southwest side has active no-parking enforcement by police. No overnight parking (official), but street parking tolerated if positioned correctly. Bathrooms/facilities: Porta-john available (inconsistent mentions). No restrooms, vending, or amenities for OTR drivers. Yard/facility conditions: Clean, good docks, easy backing. Ample doors (50+) but access bottlenecked. Staff attitude: Security guard quality varies dramatically — some excellent and helpful, others unprofessional or aggressive. Gate keeper/reception inconsistent. General communication failures with scheduling changes not communicated to customers.