Abbott Nutrition
585 Cleveland Ave, Columbus, OH 43215
Facility info
Unload times: Expect 5-8+ hours minimum. Many reports of 10+ hour waits. Limited dock capacity (2 receiving docks for outside carriers). Appointment times not honored consistently. Gate/check-in: Report to guard shack upon arrival. Security provides minimal information about wait times. No notification system when dock is ready — drivers must check back periodically. Appointment scheduling: Arrive early if possible — some drivers report getting loaded immediately when showing up 45 min-2 hours early, others turned away for lack of parking. Appointment times unreliable; brokers sometimes provide incorrect times. Facility address: 483 Neilston St, Columbus, OH 43215 for truck delivery entrance. Staff: Consistently described as rude, unhelpful, and unfriendly toward drivers. Parking: Limited overnight parking available. Lot can fill up during peak hours. Restrooms: Not available or inadequate. Load quality: Trailers loaded with poor weight distribution — frequent uneven load issues reported. Dock operations: Once assigned to dock, unloading moves quickly. Single dock can handle multiple trailers; crowded but functional. Bottom line: Plan for extended facility time. Bring food and be prepared to wait. Don't rely on appointment timing. Confirm actual address with broker beforehand.
Driver reviews
Yea definitely first and last time, they try their best not to be helpful towards the drivers.
Horrible...sat all day to unload a tank. You order the product be ready for it! INCOMPETENCE at it's best.
I WISH I COULD GIVE 0 STARS. This company somehow got my information and decided to send me baby formula. Nice, right? NO. My twins died. I did not want/need/ask for this formula. 1 in 4 women lose their babies. Why would you send out these unsolicited packages without first confirming that the recipient wants/needs the product? What a WASTE. I have spent the whole morning crying because not only is this a reminder that my babies are dead, but I had to wait on hold to explain to a very rude customer service rep that my babies are dead and beg him to remove me from their list! 0/5 stars.
None of Abbott shippers can load a trailer correctly to save their life poor weight destruction everytime every load
Docktime — driver reviews and facility info.