Bath and Body Works DC9

Facility info

Operations Appointments required (no first-come, first-served). Gate 2 for truck entrance. Check in with security at gate. Drop and hook available — empties dropped to right, hook at door M, security checks seal. Live load also available. Shipping starts 6:00 AM. Processing times wildly inconsistent: 10 minutes to 5 hours reported. Morning shift notably faster than other times. Some drivers report needing to push staff to keep process moving. Wait Times Ranges from 20 minutes to 5+ hours. Quick turnarounds possible (under 1 hour common), but delays happen frequently. Early arrivals don't guarantee faster service. One driver waited 3 hours past 1 PM appointment start. Facility Experience Overnight parking available. 24-hour washrooms, clean. Spacious yard with room to maneuver. Staff friendliness inconsistent — mostly positive interactions reported, but some drivers note disorganization and staff indifference to driver time. Security guards consistently described as helpful and informative. Brand new facility. No cell service. Safety/Check-In Security verifies seals. Some confusion about documentation procedures reported — clarify what you need to take to shipping before leaving gate.