ODW

Facility info

NAVIGATION Don't take Lockbourne Rd at roundabout. From 317, go straight through roundabout, turn right at first traffic light onto La Salle/Pushing Farms Rd, continue past first ODW building to guard shack at far end. Have truck and trailer plate numbers ready. GPS may direct you to wrong entrance—follow road signs instead. CHECK-IN & OPERATIONS Check in at guard shack, then proceed to door 45 (or door 49 in some cases) for receiving. Appointment-based (have delivery/pickup confirmation number—L-prefix for deliveries gets priority). No appointment = FCFS, slower process. Gate entrance can be confusing; barrier may be left open but staff still requires proper check-in procedure. WAIT TIMES Highly inconsistent. Best case: 20 minutes to 1.5 hours. Worst case: 6-12+ hours. Many reports of long waits despite early arrival or on-time appointment. Loads sometimes reported "not ready" or facility "forgot" about trucks. Dock assignment doesn't guarantee immediate service. Arriving early doesn't speed up process. LOADING/UNLOADING When work starts, typically 1-2 hours. Metal plates on dock doors—don't pull them off or risk damage. Multiple docks available. Some variability in dock assignment speed. FACILITY New building (couple months old). Multiple warehouse buildings in complex—confirm correct location. Plenty of space to maneuver and back up. Clean. High concrete bumpers near docks—risk of trailer mudflap damage. AMENITIES Overnight parking available and permitted. Bathroom inside facility. Vending machines. Waiting room/break area with seating. STAFF Generally polite and professional. One report of gate staff being confrontational over check-in procedure. Receiving office staff described as friendly and cordial. PARKING Can park on premises overnight if early. Street parking available on dead-end road. Drivers urged not to litter—facility may restrict parking if abused. HOURS Shipping/receiving opens 6:30 AM. Do not arrive Friday after 7 PM—facility closed weekends, you'll wait until