Best Buy Warehouse
21800 E 19th Ave, Aurora, CO 80019
Facility info
OPERATIONS Appointments required for deliveries Primarily will-call/customer pickup facility, not a typical freight dock Hours posted inconsistently—call ahead to verify (some locations close 1:30-3pm for cleaning) Unload times highly variable: ranges from quick (under 30 min) to 3-5+ hours; staffing shortages cited as cause Security/gate check-in generally efficient FACILITY EXPERIENCE Driver break room and restrooms clean and available Overnight parking not mentioned in reviews Staff attitude mixed but leans positive: described as friendly, polite, helpful, and professional in majority of reviews; guard shack staff consistently praised Yard/building well-maintained and organized Major issue: Poor signage throughout facility—will-call location and entrances confusing; customers/drivers frequently report difficulty locating correct areas Remote location, out of the way KEY CONSIDERATIONS This is a Best Buy distribution warehouse for customer orders, not a typical freight operation Communication problems reported: best to call ahead rather than rely on website info or email updates Unload speed unreliable—pack a lunch for potentially long waits Some staffing/capacity issues reported recently
Driver reviews
Came in at 7:15am for 08:00am appointment and they gave me a dock to get unloaded. 20 minutes later they come to tell me I have to back in to a different dock. After 30 minutes I start getting unloaded. I have been completely empty for 1 hour now so I go inside to tell them my trailer is still locked and light is red. Nobody is in the warehouse it’s a ghost town in there. The cleaning ladies told me they were in a meeting. I then go to the guard house and they radio the warehouse which in turn they say they are still working on paperwork. Its BS nobody is in the warehouse. Been here for 4 hours I am empty locked to the dock waiting.
Docktime — driver reviews and facility info.