Cold-Link Logistics Sioux City

Facility info

Opens 7 AM. 24-hour operations Monday-Friday, closes 6 PM Saturday, reopens Sunday 2 PM. Appointment scheduling required. Can arrive early — most drivers get doors immediately or within reasonable time, though some report multi-hour waits at peak times. Mostly drop and hook. Some live loading available — expect 1-2 hours typically, but reports range from 30 minutes to 10+ hours. Unloading generally faster than loading. Check-in straightforward. Call ahead recommended, especially night shift. Walk-in to office near dock 1. Overnight parking available in yard. Can stage trailer night before appointment. Clean bathrooms in office, vending machines (soda, snacks), small seating area. Spacious dock yard — plenty of room to maneuver and back in. Second and third shift consistently praised as fast, friendly, problem-solving. First shift rated slower and less friendly by some. Staff generally professional and courteous. Night supervisor has trucking background. Will work with drivers on scheduling issues. New/expanding facility. Currently under construction for additional freezer capacity. Pre-cool trailer to -10 before arrival recommended. Performance inconsistent: some drivers loaded in under 2 hours, others report 6+ hour waits for same appointment window. Shift and timing appear to matter significantly. Safety vest required. Few negative reports on staff rudeness and facility management, but substantially outweighed by positive feedback.