ConAgra Foods (Formerly Pinnacle)

Facility info

Entry & Navigation Use Pinnacle Drive entrance only — North Pkwy E is construction access, closed to trucks, no turnaround space. Stop at first guard shack on left side of entrance. Check-in procedure confusing for first-timers; staff will direct you but signage is poor. Walk to guard shack (don't drive through). Proceed to back of building, door 6. Exit via automatic back gate, turn left to street, right at traffic light back to interstate. Load Operations Live load and drop-and-hook both handled. Most loads ready within 1–1.5 hours. Call facility directly for accurate product readiness times — dispatch estimates unreliable. Dock assignment happens quickly after check-in. No appointment required to check in early; staff accommodating. Seal trailers properly before arrival. Pre-cool reefers to specified temperature. Wait Times Highly variable. Many report 30–90 minutes total. Some wait 2–5 hours depending on receiving workload and appointment timing. Receiving prioritizes their own trailers over outside carriers. Don't book your next load before noon if checking in morning — risk losing it. Staff friendly during waits; facility has small wooded area for walking. Facility & Staff Guard shack and receiving staff consistently described as polite, helpful, professional. Will assist with difficult backing. Bathrooms clean. Overnight parking available in gravel lot near stop sign. Facility well-maintained. One report of load rejection over broken seal tip (rare). Fair Warning Receiving department disorganized at times. Appointments aren't firm guarantees — expect delays past scheduled time. One driver reported escort vehicles gave conflicting directions. One serious incident of guard requiring seal rejection on non-food product. Overall positive reputation but operational inconsistency exists.