Diamond Pet Food-Rushville
2530 IN-3, Rushville, IN 46173
Operator: Diamond Pet Food
Facility info
Check-in & Operations Scale in on arrival (mandatory—bypassing carries full liability for overweight). Proceed to office with valid physical ID, PU#, stop order, and scale ticket. Get dock assignment. After loading, scale out and return to office for paperwork. Typical turnaround 1–3 hours, though can stretch to 5 hours on slow days. Some appointments start loading up to an hour early. Must provide and attach 2 load bars/2 straps or face rework/redelivery charges. On-site scale allows axle adjustment before departure. Facility & Experience Clean, spacious, well-designed warehouse. Bathrooms clean with microwave and vending machine. Friendly, courteous staff who assist throughout the process. Hopper deliveries typically fastest (under 30 minutes reported). Ground workers consistently praised. Overnight parking available. Note: GPS routing (IN-3 in some systems) may direct you to wrong location—use 2530 North State Road 3, Rushville, IN 46173. Watch Out Can experience extended waits if previous deliveries caused backups or product isn't staged near dock. One report of three-hour wait with no communication or visible office contact. Loading pace varies; can be quick or slow depending on product staging. Early arrivals may wait but often get early dock access.
Driver reviews
The trailer hasn't even started unloading yet. I've been waiting by the door for over three hours, and it still hasn't started. There are no phone numbers, no signs, no office where I could find out anything. No one cares that I'm here.
10 if it possible. 5 hours before appointment,quick loading,clean restroom, easy to park, scale to check your weight, overnight ok
This facility runs a professional operation with a very friendly staff. One of the standout features is their efficiency—they frequently begin the loading process up to one hour before your scheduled appointment time. The workflow is highly structured: upon entry, you proceed directly to the scale before heading to the office. After loading is complete, you return to the scale for a final weight check. A major plus for drivers is that the scale operator permits you to adjust your axles on-site to ensure you are legal before hitting the road. Total turnaround time for a pickup typically ranges between 1 to 3 hours.
Excellent, 1:00pm appointment. Got dock 11:30am
Docktime — driver reviews and facility info.