Dupont de Nemours

1501 Bellwood Rd, Richmond, VA 23237

3.3 stars from 48 driver reviews

Facility info

Wait times all over the map. Some loads done in 25-45 minutes; others waiting 6+ hours despite appointments. Average cited as 8 hours. Appointments don't guarantee timely service—arriving early doesn't help. Check-in procedure. Report at entrance gate, receive paperwork, proceed to assigned dock. Must disconnect tractor and drop trailer before loading/unloading. Staff will notify when work is complete. Receiving hours. 9am-3pm. Arrive at least 1 hour before appointment. No overnight parking. Drop and hook only. Staff inconsistent. Some reviews praise professionalism and helpfulness; others report indifference and slow paperwork processing at checkout. Building 3 specifically called out as problematic—delays opening, clerk attitude issues. Speed varies wildly by load and day. Full trailers processed in under 30 minutes on good days; partial loads can take hours. No predictable pattern. Not suitable if you're on a tight schedule or low on hours. Plan for extended wait time as baseline, not exception.

Driver reviews

  • 5.0 / 5

    Entras por la primer entrada note pases porque no hay retorno ve con cuidado haces la fila delgado derecho dela caseta hay te atiende la chica y te pedirá reference number te dará número de puerta ve estaciona y lleva tus llaves confirmación ala shipping office desgancha tu camion separate de la caja antes de yevar tus llaves en breve empezarán a cargarte

  • 1.0 / 5

    Every single bad review about that company is true. It's chaos, no one knows and cares about you. Check in 12Pm for 2 PM appt. 5PM still waiting to get laoded. SATY AWAY!

  • 5.0 / 5

    Unloaded me in 25 min, full trailer of plastic rolls. Thank you

  • 1.0 / 5

    If I could give less than one I would..TRUCK DRIVERS…building 3 is a nightmare experience..say they open at 9 am but don’t remove curtains until 9:15 and then the clerk acts like he is one of those people who loves to give disappointing news and wait for a response..if you don’t want to deal with people then don’t get a job at a window!!

  • 1.0 / 5

    Solo por que si no no puedes escribir. Es muy tardado entré a la una me tuve que esperar hasta las 02:30 p.m. en caseta, me asignaron puerta y son las 06:55 p.m. aún no cargan ni una bendita pallet o lo que vayan a cargar y parece que va para largo esta carga

Docktime — driver reviews and facility info.