PepsiCo

1520 Willis Rd, Richmond, VA 23237

3.3 stars from 87 driver reviews

Facility info

Appointment required – no walk-ins. Strict adherence to appointment times. Security at gate will turn you away without scheduled appointment. Live unload only – no drop and hook. Check-in process – guard shack verifies appointment, issues parking spot or dock door. Early arrival (1-2 hours) generally acceptable. Wait times vary drastically – ranges from immediate to dock to 5+ hour waits. Many reports of 2-4 hour gaps between check-in and door assignment. Unloading itself typically 1-2 hours once started. No overnight parking – plan arrival within 1-2 hours of appointment time. Nearby truck stops frequently full. No weekend operations – facility closed Saturdays and Sundays. Bathroom availability inconsistent – some reviews report no restrooms/break rooms available; others confirm restrooms present. Bring food and drinks. Yard condition – spacious, new facility with good backing room. Some driver reports of damage to mud flaps at certain dock doors (18-19). Staff attitude mixed – ranges from professional and friendly to dismissive and rude. One credible report of security demanding $25 cash to allow entry (extortion attempt). Communication issues – multiple reports of facility not returning calls or responding to messages. Early completion possible – some drivers report being unloaded and out ahead of appointment time, particularly on second shift appointments or early morning slots.

Driver reviews

  • 1.0 / 5

    I arrived on the lot and found two snakes, they chased me back to my truck! What am I supposed to do? Fight them? They should clean this place up and make sure there's no snakes there.

  • 5.0 / 5

    Not sure why the bad reviews, checked in 30 minutes before appointment, door given, slide tandems.. empty in an hour and easy check out. Wish we could get some complimentary product though! Lol

  • 1.0 / 5

    This is a little too extra don't you think ? I don't care I'm a company driver if I was an owner operator I would demand that they pay for the mudflap but damn.

Docktime — driver reviews and facility info.