Family Dollar Distribution Center
847 Ellsworth Rd, Rome, NY 13441
Facility info
Appointment timing strict — arrive within 1 hour of appointment or risk rejection; early arrivals sometimes accommodated, sometimes not. Live unload 4am–11am only — lumper fees charged (typically $400+), often requested mid-process or after green light. Unload times highly variable — 30 minutes to 10+ hours depending on load type; floor loads consistently worst (5–10 hours common). No overnight parking anymore — multiple recent reviews confirm lot closed to parking; police ticket enforcement active. Bathrooms available in receiving office. Staff attitude inconsistent — some drivers report friendly/professional service, others report disrespectful/inattentive personnel; security/guards quality varies widely. Difficult entrance — hard to locate truck entry; ask guard for directions. Gate bottlenecks — single guard checking in/out creates long lines, especially during peak hours. Drop and hook available 24/7 at shipping & receiving.
Driver reviews
Staff very professional and if you're a beginner driver or have a hard time backing up in raining weather they will actually help. My nephew been driving three and half years and he couldn't see because it was storming bad. He couldn't see my flashlight so the yard guy assists.
Been awhile since I’ve been here. Forgot about the perimeter road being employee entrance 847 Ellsworth Rd, Rome, NY 13441. Will get you to the gate
Quick and polite!
Very nice here
Docktime — driver reviews and facility info.