Americold Logistics - Syracuse

Facility info

Strictly appointment-only—be on time, even 5–10 minutes late means cancellation or multi-day rescheduling Multiple buildings on-site; confirm which building before arrival Wait times highly variable: 1–2 hours common, but 4–9 hours frequently reported; many drivers experience 5+ hour delays even with appointments Check reefer temperature before unloading begins Seal cannot be broken early; facility inspects for damage (dents on cans trigger rejection) Unload typically 1–2 hours if moving, but operations severely understaffed and inconsistent Overnight parking available in back Restrooms: inside (clean, daytime hours); portable available at night; no restrooms during some shifts Staff attitude mixed—some polite and professional, others dismissive and disrespectful; gate passes not always provided (impacts detention pay claims)