Frontier Logistics

Facility info

Wait times: 1h 15min to 10+ hours reported. Long loads common. Expedite loads face extreme delays. Check-in/security: Extremely strict security screening. ID checks, fingerprinting required. Some drivers sent to wrong docks without clear direction—verify dock assignment before proceeding. Operations: Appointment scheduling appears firm but not always honored. Hours-of-service audits conducted. Fuel tank checks required. No clear live load vs drop-and-hook breakdown in reviews. Staff: Inconsistent. Some staff helpful and professional; others described as rude, dismissive, or hostile. Language barriers noted. Management accused of aggressive behavior toward drivers over logbook violations. Facility: Parking available but no overnight parking. No bathrooms reported. Yard conditions dirty—trash and nails on ground around docks. Described as high-volume, warehouse environment. Red flags: Multiple drivers report suspicious activity—potential cargo tracking issues, security concerns, and at least one report of robbery shortly after departure. Load release sometimes delayed unexpectedly. One report of wrong shipment received. Multiple complaints about management conduct and communication failures. Mixed experiences: A small number of drivers report smooth, professional experiences with good staff support, particularly from receiving departments. Quality appears highly variable and load-dependent.