Gonnella Frozen Products

Facility info

Early arrivals routinely accommodated — many drivers checked in hours before appointments and still got loaded same day. Fast loading — most loads completed in 20-45 minutes; typical turnaround under 2 hours when on schedule. Separate entrances — shipping is first entrance, receiving is second. Frozen products use road-facing doors (first left); non-frozen use second left with steep drop-off. Check-in procedure — go to office, use wall phone with instructions to dial extension. Staff will assign dock door. No need to go inside after check-in. Appointment flexibility — facility will work you in early if you arrive ahead of schedule, but some delays reported when product isn't ready (not facility's fault). Staff attitude consistently praised — friendly, helpful, courteous; some wait times despite good attitude indicate workload issues rather than poor service. Overnight parking unavailable — no designated lot. Limited space near entrance; drivers report squeezing in or backing past docks to wait. Some success asking staff if overnight parking possible. Hours — receiving/shipping doors closed after midnight. Local services — gas station 1 mile away, Pilot 6 miles, truck stop 2 miles; nearest truck stop with parking in Mifflinville (I-80 exit 242, ~6 miles). Notable issues — Some reports of 5-10 hour waits (outliers; majority report much faster times). Occasional communication gaps about door assignments; proactive check-in recommended if no call. Facility layout — tight backing area; other drivers typically help spot.