Gordon Food Service

Facility info

Operations Live unload only — not drop and hook despite some driver confusion; clarify at check-in Appointment scheduling: arrive up to 12 hours early, park in staging area, receive door assignment call in morning Unload times: highly variable — 1–2 hours on good days, 5–8 hours common; some reports of 9+ hour delays Check-in requires CDL; security guards assign staging/dock location; receiving office processes paperwork after unload Lumper fees charged; payment required before departure; some reports of disputes over load condition/damage charges Facility Experience Overnight parking available in staging area (12 hours before appointment window); spacious lot with room to maneuver Bathrooms available near receiving office; vending machines on-site; one report of roof leak over restroom entrance Staff attitude mixed: many drivers praise security guards and receiving office staff (especially noted female staff) as professional and helpful; several reports of rude/dismissive security guards; inconsistent customer service Yard condition: large, clean staging area; easy access to docks; some reports of facility cleanliness issues; signage poor (confusing entrance for two separate businesses)