HelloFresh

Facility info

TRUCK ENTRANCE: 7300 W Buckeye Rd APPOINTMENTS: Strictly by appointment only. Facility will not take you before appointment time even if dock is empty. Early arrivals may face delays or refusal of service. CHECK-IN/UNLOAD: Highly variable. Range from 30 minutes to 12+ hours. Some drivers report in-and-out in under an hour; others report 4-6 hour waits or longer. Quality of service appears to depend on shift and staffing. Security and receiving staff (particularly noted individuals) can be helpful and professional when engaged. OVERNIGHT PARKING: Available on-site. Adequate space reported. YARD CONDITIONS: Tight backing area if multiple trucks at docks. Small space between dock doors makes maneuvering difficult with adjacent trucks. STAFF ATTITUDE: Mixed. Security generally friendly and respectful. Receiving staff ranges from excellent/professional to indifferent. Some reports of staff on breaks/lunch during scheduled appointment times. Management inconsistency noted. Bilingual staff communication issues reported. SAFETY/CONDITIONS: Extreme temperature concerns raised. One report of unsafe parking lot conditions. Food storage in hot warehouse flagged as concern. COMMON COMPLAINTS: Long waits despite appointment times. Loads sometimes not ready at scheduled times. Unload speed inconsistent. Staff visible but not working. POSITIVE NOTES: When operations run smoothly, turnaround can be very fast. Consistent praise for certain individual staff members.