JCPenney Distribution Center

Facility info

Operations Drop and hook available; some reports of easy in/out, others cite extreme wait times (5–12+ hours) for dock assignment Appointment scheduling required but inconsistently honored; gate staff may hold paperwork until trailer swap is complete ADUSA Distribution operates inside facility; notify receiving office immediately upon arrival if delivering water to avoid extended delays Facility experience Overnight parking available on-site while waiting Gate security sometimes absent at check-in; subsequent staff described as courteous Facility large and confusing; poor signage at entrance and for directional routing Unload times highly variable—reported anywhere from 20 minutes to 9+ hours; slow paperwork/bill release cited repeatedly Staff attitude mixed: some drivers report "very nice people," others report disorganization and lack of respect for drivers