Labatt Food Service

Facility info

Parking: Street parking only, no overnight. Spots tight and congested — arrive early if possible. Greatfare construction in area making it worse. Check-in: Mobile app QR code scan before entering gate. Do not drive to gate shack initially. Check in from street while parked. Appointment timing: Highly unreliable. Many reports of 2-4+ hour waits past scheduled time. Some get called early, most get called late. Plan for extended time regardless of appointment. Door assignment: Via text after check-in. Then drop trailer at assigned dock and bobtail to parking area near guard shack. Walk/shuttle: ~1/4 mile walk to receiving office or use free shuttle (shuttle service spotty and shuttle drivers reported as unsafe/reckless). Lumper fees: High ($65-$305 reported). Must pay via text link. Fee doesn't guarantee speed. Unload time: Massive variance — 30 minutes to 9 hours reported. Most common complaint: 5-7 hour waits for small loads. Lumper crew work quality poor relative to cost. Paperwork: After lumpers finish, wait for another text/call before picking up BOL. Additional delays common even after unload complete. Damage/inventory: Frequent damage claims and alleged missing items. Facility blames driver/lumpers, won't verify arrival/departure or reseal. Check load locks — reported thefts. Inspect trailer condition before leaving. Staff: Mixed. Guard shack and receiving office staff described as rude. Some positive notes about individual receivers. Security won't release vehicles during unload. Facility conditions: Tight, congested yard. Heavy vehicle/pedestrian traffic. Difficult maneuvering. Messy — trash left in trailers. Limited dock space. Bottom line: Expect 4-8 hour stops minimum. High lumper costs, slow unload, reliability issues. Load lock security concern. Only viable if broker requires it.