Lucid

1115 W Alameda Dr, Tempe, AZ 85282

2.4 stars from 149 driver reviews

Facility info

Wait times catastrophic — 24–48+ hours standard for unload; many drivers report 10–26 hours minimum even with scheduled appointments Appointments meaningless — facility reschedules you anyway; arrival time doesn't matter Priority given to contracted/company drivers — independent and smaller carriers get pushed to back of queue No communication — staff won't provide updates; workers appear disorganized or unmotivated Overnight parking available — can sleep on-site, but plan for multi-day stays Bathrooms limited/poor condition — outdoor plastic only; some report unavailable Staff unhelpful — check-in office claims no control over appointment times; multiple reports of unresponsive management Hot, barren lot — minimal shade, no nearby food, trailer drop not allowed to grab meals Rare fast unloads possible — very few drivers (arriving early or with hazmat/small loads) report 25–90 minute unloads; inconsistent execution Security gate staff helpful — one bright spot consistently mentioned Closes 2am–6am — limited access window overnight Bottom line: Avoid if possible. Even with appointment, expect 1–3 day wait. Bring food/supplies.

Driver reviews

  • 1.0 / 5

    Try to get here before the app time do to this ppl don’t care about anything I got here at 8:00am and it’s been 5 hrs still here it’s 1pm and still no done

  • 5.0 / 5

    Overnight parking is available. There are restrooms and washbasins, as well as trash bins. There is a table and benches under a canopy for drivers to rest. They operate from 6:00 AM to 2:00 PM. The paperwork was processed quickly, and the unloading was fast. There are absolutely no downsides.

  • 4.0 / 5

    They do have overnight parking. Best to get here close to your appointment time. They will check you in early but tell you to come back to the window @ 30 minutes prior to your appointment time. The entrance off of Priest Rd is the fastest way to the parking lot.

  • 1.0 / 5

    Do not do not do not come here if you have an appointment it doesn't matter you will stay here for at least 9 to 10 hours if you have another pickup don't even worry about it cuz it's about to get canceled these people do not care All the reviews is correct I had a 2:00 appointment and I didn't even leave until 11:00 that night do not come here these people do not care They have 10 to 12 doors and they only use two of them Don't come here.

Docktime — driver reviews and facility info.