Medline

Facility info

Operations Appointment scheduling enforced — won't load before your scheduled time. Live load operation. Check-in assigns dock immediately upon arrival. Unload times highly inconsistent: some drivers report under an hour, others wait 2-3+ hours for counting/processing. Will call orders notably slow, staff sometimes inattentive. Receiving department phone support unreliable — long holds without updates. Facility Experience Overnight parking available. Bathroom inside building. Clean building. Lot layout straightforward — shipping front, receiving back, easy backing. Doors kept locked with people inside (noted as concern). Staff friendliness varies widely — some drivers report very friendly, helpful employees; others describe slow staff standing around talking while ignoring customers. One report of employee spaces off-limits to drivers. Safety concern flagged: contact number on truck obscured with duct tape. The reality Hit or miss. You might get loaded in under an hour or wait several hours for the same operation. Staff attitude inconsistent. Professional and quick experiences happen, but so do slow, frustrating ones. Come on time for your appointment — that's non-negotiable here.