Nor-Am Cold Storage

Facility info

Operations Appointment-based system. Early arrivals often accommodated with door assignment and quick processing. Load/unload times typically 30 minutes to 2 hours once in door. Some reports of significant delays (4-8 hours) and staff communication lapses when behind schedule. Weight verification on refrigerated loads can add time. $200 late fee if appointment missed. Facility experience Overnight parking available (limited capacity, roughly 4 spots). Clean facility with clean restrooms and vending machines. Break room available. Staging area at dock end. Nearby access to Loves truck stop (half mile), Flying J, Pilot, Blue Beacon truck wash. Docking can be tight depending on configuration. Staff generally friendly and professional, though occasional reports of rudeness during peak times or lunch breaks. Lot is clean and well-maintained. No gate. Consistency issue Generally fast turnaround (1-1.5 hours typical), but some drivers report unpredictable waits and poor communication when facility is backed up. Early arrivals sometimes accommodated quickly, other times left waiting without updates.