Quality Custom Distribution (QCD)

Facility info

Appointments strictly required — won't accept early arrivals regardless of what phone says. Expect to park on street until called in. No exceptions. Check-in process: Security verifies documents and assigns dock door. Worker comes to break seal and open doors before unloading starts. Unload times highly variable — 30 minutes to 4+ hours. Facility takes breaks mid-unload. One truck unloaded at a time. Receives 8am-8pm only — Google listing showing 24/7 is inaccurate. Won't accept late arrivals even 30 minutes past appointment. No flexibility for traffic delays. No overnight parking available — park on street (red zone). Street parking often full. Facility reports no parking liability. Very tight yard — difficult to back in, limited space between docks and street parking. Can be challenging to maneuver. Limited doors — only 2 receiving doors reported. Chronic bottlenecks with appointment delays. Staff quality inconsistent — some drivers report friendly, professional receivers and polite security. Others report indifferent staff and dismissive security guards. Security gatekeeping varies by shift. Bathroom access — BIO portable toilet only. Security may restrict access. Facility conditions — reports of freezer leaks and general disorganization. Safety concerns — reported lack of safety enforcement. Congested yard creates parking/maneuvering hazards for drivers. Lumper fee — none reported. Two BOL copies required — facility won't make copies; bring your own.