Saddle Creek Logistics Services

Facility info

OPERATIONS Appointment only, strictly enforced — no early check-ins or loads. Late arrivals may be rejected or rescheduled days out Check in at Office Door 118 with PO# and ID Drop and hook available — disconnect from trailer after check-in, facility calls when loaded (though some report not receiving calls) Must slide tandem before docking Load/unload times typically 20–30 minutes once on dock, but total wait can stretch 3–4 hours from check-in Detention clock starts after 3 hours Live loads may experience inconsistent prioritization despite check-in order FACILITY EXPERIENCE No overnight parking on-site; Pilot truck stop across street (often full by 5pm) Bathroom available inside building Staff attitude mixed — some drivers report friendly, professional service; others cite laziness, selective prioritization, and rudeness from receiving staff. Notable pattern of inconsistency Entrance confusing and poorly marked — located at end of Central Blvd, turn left onto Fort Motel Rd, gate is ⅛ mile in. Building entrance requires going around entire structure, facing I-78 Gated, cramped yard with limited maneuvering space Security checkpoint at entry can cause delays OTHER Tractor Supply co-located in building 1 minute from Flying J/Pilot on I-81 Exit 10 Reports of cultural insensitivity and unprofessional conduct from some staff members Some drivers note facility lacks capacity to handle high volume efficiently