SpartanNash Distribution Center - Sioux Falls

Facility info

OPERATIONS Appointment only. Strict on appointment times but doesn't guarantee timely unload Check-in as early as 5:30-6:00 AM Receive door assignment at check-in Lumper fee required: $100-$500 (most commonly $350-$500). Payment methods: EFS or Comcheck only Unload times highly variable: 40 minutes to 12+ hours. Average appears 4-7 hours for full loads Some reports of being charged for late arrival ($200 fee noted) Product counting policy delays unloads significantly Late fees apply for missed appointments FACILITY EXPERIENCE No overnight parking on-site Street parking available nearby (safe per some; others report snow plows/salt trucks). Loves stop 3-7 miles away No restrooms on property Yard conditions: clean, plenty of maneuvering room Staff attitude: mixed. Some drivers report friendly, courteous, helpful staff with good communication. Others report rude, dismissive, aggressive personnel; phone staff lack people skills; staff unwilling to provide wait time updates Facility appears to be smaller operation with limited staffing KEY INCONSISTENCIES Reviews split dramatically. Some drivers clear in under 2 hours; others wait 9+ hours for same load type. Quality of experience appears highly dependent on staffing availability on specific day and load type (grocery products particularly slow).