Tradeport Logistics

Facility info

Check-in: Highly inconsistent. Correct documentation = fast processing. Missing/mismatched info = delays. Some staff refuse to verify loads with dispatchers despite driver requests. Wait times: Ranges from minutes to 9+ hours depending on staff and circumstances. Trailers sometimes not ready. Some loads cancelled without notice. Load/unload: Drop and hook available. Trailers scattered throughout yard—may require searching by number. One report of loader error resulting in underweight (39k vs 44k). Gate/security: Major recurring issue. Multiple reports of rude, dismissive, unprofessional behavior from various shift staff. Night shift particularly problematic. Some staff on personal calls during check-in. One documented 7-hour delay due to gate staff insisting driver was at wrong location (driver was correct). Staff sometimes refuse to escalate to dispatchers. Yard conditions: Generally clean and easy to maneuver. Trailers parked throughout lot. Parking: Limited overnight options mentioned. Facilities: Port-a-potty available. Staff attitude: Highly variable by individual and shift. Some professional and efficient; others consistently reported as rude, disrespectful, unhelpful. Management accused of not addressing personnel issues despite complaints. Amazon loads: Additional requirement to sweep trailers before pickup. Some loads cancelled. Extra administrative burden on drivers. Performance variance: Wide swing between "fast, professional, on-time" and "avoid this facility."