Vistar - Southern California

Facility info

Lumper fees extraordinarily high — $200-$860+ reported, often $400-$700 range for standard loads. Cash or Fleet One check only; no cards accepted. Payment required before paperwork release. Unload times consistently slow — 2-6 hours typical, often 4-5 hours for standard loads. A few reports of quick 30-90 minute unloads, but these are exceptions. Frequent "20 more minutes" delays. Appointment required. Gate opens 3:30-4 AM. Receiving starts 4 AM. Enter from Oleander Ave, not Jurupa (construction ongoing). Check in at receiving/will call door on left side of gate — scan QR code with phone. Must have delivery number. Paperwork delays significant — often 1-2+ hours after unload complete to receive documentation. Some drivers report waiting in truck indefinitely. Staff attitude mixed — friendly and professional in some reviews, dismissive in others. One report of staff holding driver hostage over cash payment (2-hour wait). Overnight parking scarce — limited spots available on street nearby, not ideal for long-haul drivers. Restrooms available and clean. Not transparent on damage — at least one report of damaged freight not communicated to driver until next stop. Recent order fulfillment issues — long-term customer reports delivery accuracy and timeliness declined significantly over past 2 years. Pack lunch and expect extended wait. Budget substantial time and cash.