Walgreens Distribution Center
5100 Lake Terrace, Mt Vernon, IL 62864
Facility info
Appointments required — check-in allowed only 1 hour before appointment time; arriving significantly early means waiting in lot Live unload only — no drop and hook; unloading is extremely slow and unpredictable Unload times vary wildly — ranges from 2 hours to 24+ hours; most common complaints center on 8-14+ hour waits; facility counts every item/pallet by hand, which drives delays Expect major delays — appointment times are essentially meaningless; many drivers report unloading taking 2-3x longer than estimated; brokers are known to misrepresent unload duration Gate check-in fast — guard collects paperwork at gate; receiving office assignment is quick No overnight parking inside facility — street parking available (facing west on warehouse side); nearby truck stops 1-7 miles away Bathrooms clean — vending machines, microwave, and coffee available Staff attitude mixed — some reviews praise friendliness and professionalism; others report indifference and lack of communication Do not book additional loads — high likelihood of missing next appointment due to unexpected delays Prepare for extended stay — bring food, water, and plan for significant downtime; some drivers report 20+ hour holds
Driver reviews
I came at 8:30 am.I had an appointment and they let me out at 1:30.pm.I don't recommend anyone to come here.
I came at 8:30 am.I had an appointment and they let me out at 1:30.pm.I don't recommend anyone to come here.
Very fast for a national chain distribution center, in and out in under 2 hours
Some drivers get lucky but usually it takes a lot of time to get a loaded here I got out in 1 hour. Only 1 hour before your appointment
This place not good do not come this place 7hr unloaded bad bad bad
Docktime — driver reviews and facility info.