Verst Logistics - Cincinnati (11915 Enterprise Dr)

Facility info

Operations Appointments required; some drivers report tight scheduling (35+ min dispatch times to meet 17:00 appointments) Drop and hook operation Dock assignment on arrival Typical turnaround 2 hours or less Weight discrepancies reported (one driver cited 44000 vs 45800 lb loaded freight; forced to drive overweight) Paperwork procedures: copies in trailer, deposited in box by door Check-in at shipping office window Facility experience Parking: dirt/gravel lot required; do NOT park near docks (too tight to maneuver) Get there early; lot can get congested Bathroom/facilities: not mentioned in reviews Staff: highly inconsistent. Multiple complaints about shipping office personnel being rude, dismissive, and difficult to work with. Several drivers report staff member speaks quietly and becomes irritated when asked to repeat. Some individual staff members noted positively (Harold on unloading, personnel at building 11915, daytime window staff). Overall tone suggests management/culture issue rather than isolated incidents. Yard conditions: tight dock area, limited maneuvering space Unload speed: generally quick when at dock (45 min to 2 hours total); one employee noted for exceptional speed Safety/Other Signage: drivers report poor directional signage to shipping/receiving areas