Sysco - Cincinnati

Facility info

Gate opens 5:30am. Appointment required but don't show up more than 30min early — they won't let you in. Call ahead if arriving early; buzzer often doesn't answer. Check-in bottleneck: one person processing drivers at window, typically 15–45min per driver. Expect 30min–2hr wait just to check in even with appointment. Live unload only. Lumper fee charged at check-in before unloading starts ($250–$500+ depending on load). Separate lumper crew. Unload times brutal and unpredictable: 2–10+ hours reported. Many drivers stuck 5–8 hours with little communication. Staff won't call or notify you of delays/issues — go ask yourself. Paperwork wait after unload: 1–5+ hours. Staff may forget to call you; go back inside to check status. Overnight parking available but limited (10–15 spots). Fill up by afternoon. Gate 2 is entrance; separate exit gate. Staging area across from docks. Only porta-potties available — no real bathrooms or break room. Staff attitude mixed: some drivers report friendly personnel, others report rude/dismissive staff. Receiving desk man described as warm and helpful by some, disrespectful by others. Recent management change (Capstone took over): some improvement reported but inconsistent. Early 2025 reviews show longer waits returned. Yard conditions: disorganized. Trucks block driveways and gates overnight. Safety concerns noted.