Americold Logistics Mansfield

Facility info

Appointment-required facility. Many drivers report arriving early isn't beneficial — you won't be loaded before appointment time regardless Check-in at office or kiosk. Wait for dock door assignment via call Load times highly inconsistent: 1-2 hours on good days, 7-12+ hours common. Cooler loads take significantly longer than frozen loads Late fees strict: $155-255+ for being 5+ minutes late. Some drivers report 30-minute grace period, others report no waiver Detention common. Plan for extended wait time even with appointment Inside overnight parking available, though limited at times Clean restrooms, vending machines. Restroom access restricted 12am-6am (inside only during day) Staff attitude mixed: mostly friendly and professional, but some reports of rude/dismissive personnel in dispatch and one office staff member Yard conditions: clean, easy backing, adequate parking No-touch shipper — verify reefer doors closed when leaving Weight discrepancies on bills common — scale your load afterward Product availability sometimes causes delays; not always dock speed issue Facility struggles most during shift changes and with cooler products Some drivers report being docked out of order or given wrong appointments