Armada/Hub One/Basix Logistics

Facility info

No overnight parking Appointments required; early arrivals often not accommodated — expect to wait until appointment time even if you arrive early Seal inspection mandatory before unload; staff cuts seal and checks it, adding 30+ minutes before offloading begins Live load only — must wait for dock door assignment and unloading Yard extremely tight and congested; tight backing required to reach doors, especially mornings/afternoons Check-in office near door 70; park along back fence against gate if possible Wait times highly unpredictable: 1-2 hours on good days, 6+ hours on bad days; second shift notably slower than morning shift No restroom access reported by multiple drivers; one confirmed bathroom inside Staff attitude inconsistent — some drivers report friendly service, others report rude/dismissive office staff (particularly women at check-in) Entire facility shuts down for lunch — no check-ins possible during this time Canadian loads require USDA seal inspection after loading, adds 1-2 hours Currently undergoing lot paving, further limiting space Follow green line when entering; avoid opposite side of building or risk getting stuck Park left/at end of building if fewer trucks visible to reduce congestion Driver-to-driver cooperation common for backing assistance North gate entrance has button pad entry Patience essential; facility frequently described as chaotic and disorganized