performance food group

Facility info

Load/Unload Speed Quick unloading (15 min – 1 hr) when things run smoothly. Live load available. Appointment Scheduling Check in at dock #16-17. Walk-in clipboard sign-in (print name, company, phone number on back of BOL). Don't arrive early — wastes time. Late arrivals sometimes accommodated but not guaranteed. Some reports of appointment priority issues (customers loaded out of order). Paperwork Delays Major bottleneck. Unloading quick but paperwork hold-ups common — 1-3+ hours waiting for specific staff member to sign off. Billing sometimes placed on hold during this process. Staff & Management Mixed bag. Some crew described as great and efficient. Others report confusion, lack of coordination, staff not knowing procedures. Management appears stretched thin/overwhelmed. Lumper Costs High and inconsistent. Range $200-$1,000+ reported. Some drivers question legitimacy of charges. Facility Conditions Overnight parking available. Dock area congested at times. Organization issues reported. Freight handling described as rough in some cases. Hours Opens 5 AM (per some reviews). Closes early — verify before arriving late. Best Case Scenario Early appointment, organized load, quick turnaround under 1.5 hours total. Worst Case Scenario 3-4+ hours total due to paperwork delays despite fast unloading.