UNFI / SV Perishable Warehouse

Facility info

OPERATIONS Appointments required. Check-in at guard shack; staging area parking available before your appointment time (generally allowed from 8pm onward for late-night appointments). Door assignments called to you after check-in. Unloading is the slow part—expect significant delays even for partial loads. Lumper service handled by Capstone; fees range widely ($48–$2000+) depending on load complexity, case count, and pallet condition. Many drivers report 3–8+ hour waits for paperwork even after unloading is complete. Some instances of paperwork ready for hours but staff not communicating it to driver. FACILITY EXPERIENCE Overnight parking available in staging area behind guard shack, but cannot park to complete 10-hour break on-site. Porta-john near receiving office. Adjacent shopping plaza (Gadsden Square/old IGA) marked "No Truck Parking"—towing company actively boots trucks there ($600+ to remove). Guard shack staff generally friendly. Receiving office staff attitude mixed—some drivers report politeness and helpfulness, others report rudeness and indifference. Warehouse workers occasionally appear unmotivated. Facility speed is the dominant complaint across reviews—described consistently as "very slow," with unload times routinely 7+ hours regardless of load size. No nearby truck stops; Pilot and Flying J 15 miles away. Entrance is left turn before train tracks. CAUTIONS UNFI and Capstone loads draw particular complaints. Lumper fees can be exceptionally high and seemingly arbitrary. Do not park in adjacent shopping areas. Some early-arrival check-ins resulted in gate errors causing missed next appointments. One review mentions they start loading their own trailers at 8am, potentially deprioritizing your unload.