McLane Riverside
14813 Meridian Pkwy, Riverside, CA 92518
Operator: McLane
Facility info
OPERATIONS Call box broken — just drive past gate and check in at office (doors 36-37) Gates open around midnight; don't arrive before then or you'll be turned away Appointment scheduling required; early arrival acceptable after midnight Live unload only — they assign doors Check-in process can have lines; staff sometimes slow moving through paperwork Lumper fees ($70) — payment link sent via text, paper receipt with BOL provided Unload times: typically 30 minutes to 2 hours (varies widely by load and crew) Some reports of 3-8 hour detention times; inconsistent performance FACILITY EXPERIENCE No overnight parking on property; street parking nearby but risk of tickets Limited staging area — 3 trucks max in driveway, rest park street-side Restrooms available Docks are tight but manageable for backing Staff attitude mixed: many report friendly, professional service; some report rude reception desk staff, slow check-in processing, dismissive attitude toward drivers Early unloads common if you arrive before appointment Exit opposite side from entry Can't take breaks on-site; must leave after unload complete OPERATIONS NOTES Hours: Open 4 AM weekdays; closed Saturdays Cold storage facility Both entrance lanes available; move to alternate lane after 1 AM if line exists Better on early morning appointments (3-5 AM) than daytime slots
Driver reviews
This dude pass out due to the waiting his line.. 😅<br>Otherwise, everything was good. Appt time 1am, check in 12:20am, check out 1:30am.
"My appointment was at 6:00 AM. I entered the building at 5:00 AM. It took 30 minutes just for the guard check, which is very slow work. After that, I had to park the truck and go inside to the check-in office. That elderly lady (grandma) is very slow and angry (argumentative); she was busy talking to another person in the cabin. There were many drivers standing in line for check-in, but she was taking about 10 minutes per person. She took my paperwork at 6:45 AM and gave me a door (dock). My check-out happened at 8:00 AM. If you have an appointment here, enter the building at least 2 hours before your appointment time. "Is overnight parking available on the streets nearby 🙏
These people are ridiculous. Waited for 2 hours and 41 minutes to check in at the window in the line and when I got to the window she said(Linda) that I’m late and they have rescheduled my appointment. Unbelievable. She was slower than the sloth and blaming people in the line instead that they were late. She had rescheduled 6 other people in front of me. She was just yapping instead of working. RIDICULOUS.
please make sure you got here 2 hours early before the appoint time. I got here on time but wait at gate 1 hour and check in office another hour, then I was rescheduled tomorrow. Bad.
Docktime — driver reviews and facility info.