McLane Denver

Facility info

CHECK-IN & OPERATIONS Call phone number at gate to check in — required procedure Phone often goes unanswered; may take multiple calls (3-6+) to reach someone Whole office goes on break simultaneously, creating backups Appointment times not strictly enforced — some drivers checked in hours early with success, others denied early check-in Will accept early arrival only if facility not busy; 30 minutes before appointment is typical minimum Once you get dock number: park 5 feet short of door, DO NOT break seal Walk paperwork to office next to door 49 Wait for worker to break seal before backing in fully No early unloading regardless of circumstances Lumper company handles unload (not live load) Paperwork process lengthy — can wait 1-3+ hours for release after unload completes Must wait for phone call before leaving, even if green light shows Night shift only (6pm-3am receiving window for OTR) Payment methods limited: COMDATA, EFS, TCHECK only — some brokers won't pay, leaving driver responsible UNLOAD TIMES Highly inconsistent — ranges from 30 minutes to 4+ hours Lumpers extremely slow; take extended lunches mid-unload leaving dock red with trailer plate still on Trucks arriving after you may finish before you 22-24 pallets can take 4-5 hours Single pallets have taken 2+ hours STAFF & FACILITY Office staff consistently rude, short-tempered, dismissive Receiving office personnel known for poor communication and disrespect Security/gate staff sometimes helpful, sometimes obstructive Lumper workers show no respect for driver time or equipment Some staff members friendly and professional (inconsistent) Receiving office has bathroom available No overnight parking on property — street parking available on 81st Street or nearby (limited spots) Facility has space for backing into docks Yard sometimes has trash left on pallets during unload DETENTIONS & FEES Lumper fees $75-$245+ depending on load Drivers charged for tardiness but facility rarely