RBW Logistics - Hardeeville

Facility info

Check-in & appointments Door 27 (shipping/north side), Door 29 also mentioned. Opens 8:30am. Appointment times frequently don't match actual start times — expect delays or earlier arrivals. Early check-in sometimes gets you in faster, sometimes gets you stuck waiting hours. Load times Wildly inconsistent. Range from 10-40 minutes to 5-8+ hours for similar loads. Some drivers report fast turnarounds; others sit on dock for hours before loading even starts. Pallet staging issues — orders often not picked day before, causing waits. Loading quality issues Multiple reports of improper load securing — pallets leaning, shifting, falling during transport, leading to rejections. Inadequate air pillows between loads. Drivers expected to inspect and strap loads themselves to prevent rejection. Facility Plenty of backing room. Parking available in front of docks. Clean restroom in shipping office. Overnight parking available (noted in some reviews). Gates open during business hours. Staff Highly variable. Some described as friendly, professional, and efficient. Others reported rude, dismissive, unprofessional behavior — slow to respond, appearing annoyed, avoiding work. Office staff attitudes appear inconsistent day-to-day or person-to-person. Reefer loads One detailed complaint about trailer rejection over moisture claims without re-inspection, plus mocking behavior from staff. Bottom line Facility capability exists for fast turnaround, but execution is unreliable. Budget extra time. Inspect loads carefully before leaving dock. Appointment times are not guaranteed.