Americold Logistics

Facility info

WAIT TIMES Consistently long — 3-32 hours reported, with many 8-12+ hour waits standard Live loads especially problematic; plan for extended delays Paperwork processing frequently adds hours after physical loading ends Shift changes appear to stall operations Some drivers report loads never ready despite appointment windows Rare exceptions: occasional quick loads, but don't count on it SCHEDULING & OPERATIONS Appointment window typically 16 hours Live load operations — confirm you're expected before arriving Arrive early (4+ hours) and still likely to wait until near deadline Reefer fuel tank must be at 3/4 or full or you'll be sent to fill up Drop and hook available for some loads Washout available at nearby travel stop in Lincoln No nearby scale — overloading common; get scale ticket at facility next door Use Route 103 approaching facility; avoid Main Street south from Crete FACILITY & YARD CONDITIONS Overnight parking available, decent quantity Yard is muddy with standing water and deep potholes — potential fuel tank scraping One unisex restroom 1/10 mile from dock with odor issues Vending machines available Some food delivery options Office staff attitude mixed but often dismissive about delays Security/guards: ranges from polite and helpful to beyond rude; name-calling and accusatory behavior reported Receiving staff frequently described as rude, snobby, condescending, nasty OPERATIONAL ISSUES Receiving office often dishonest about load status — will claim paperwork delays when load isn't finished Poor communication; don't expect honest updates on timing Loaders sometimes shift trailers during loading; 5th wheel repositioning common Overloading tandems is routine No snow removal Door sealing from inside dock noted as problematic