AmeriCold Building #1

Facility info

Call ahead to confirm which building/address you need — facility has multiple locations; wrong address wastes time and clock Use 1695 Mills St address — takes you directly to Building #1; alternative address (235 N Henry) exists but Mills St is more direct Appointment required — strictly enforced, but early arrivals sometimes get worked in Check in at shipping office on back docks — don't wander the lot looking for it Highly inconsistent wait times — ranges from 30 minutes to 9+ hours; some days fast, other days brutal; no predictable pattern If dropping and hooking, check back in person — don't rely on callback even if you leave your number Load quality issues reported — at least one load was stacked poorly and tipped during transport Overnight parking available — lot across the road, plus space at facility Bathroom in office Late fee of $180 if you miss appointment time Staff attitude varies widely — some shifts have friendly, efficient workers; others appear unmotivated or disorganized Pre-cooling for frozen loads set to -10F Watch for snow/ice on front of docks in winter — tight area, can be hazardous Dock doors easy to back into — but may need to ask for directions since multiple buildings exist Expect to burn HOS — plan accordingly given unpredictable load times