Menard's Plano DC

Facility info

UNLOAD TIMES: Severely problematic Consistent reports of 4-8+ hours from check-in to empty. Drop-and-hook runs significantly faster (~30 minutes). Floor-loaded and palletized freight consistently slowest. Live loads particularly problematic. A few drivers report 1-2 hour unloads but these are outliers. CHECK-IN & OPERATIONS No appointment typically needed. Check-in at guard shack on left side, directed to door 225 for registration. Office opens 7am, check-in cutoff 2100, operations 0700-2200 Monday-Friday. Some variance in actual opening (guard may allow 6:30am arrival). Packing list discrepancies can add delays. DOCK ASSIGNMENT 5+ hour waits just to get a door are common. Once assigned a door, unloading still takes hours. FACILITY & OVERNIGHT Large facility with ample overnight parking and yard space. Guard shack helpful. Check-in office has bathrooms (men's and women's), vending machines, microwave. Yard trailers parked very close together—expect to flag down yard jockey to pull empties. Security can provide property maps. STAFF ATTITUDE Mixed reviews. Some describe office staff as friendly and efficient; others report tired, angry demeanor and lack of respect for driver schedules. Guard shack generally described as helpful. BOTTOM LINE This is a full-day commitment for live loads. Many drivers reject loads here entirely. Drop-and-hook only if you need to use time efficiently.