Nestlé Purina - Dunkirk, NY

Facility info

Operations First come, first serve — appointments often ignored; wait times 5–27 hours common Live unload standard; some drop-and-hook available Dock assignment delayed until load is ready at bay; minimal communication to drivers during wait Facility experience Overnight parking available; 24-hour restroom and scale on-site Staff attitudes mixed: guard shack and office personnel sometimes friendly, receiving/dock staff often dismissive Port-o-potty conditions reported in some dock areas; break room exists but inconsistent access Navigation confusing — use phone GPS for truck entrance, not vehicle GPS (employer entrance has no truck access) Reality check Unload times 2–45 minutes once at door; total facility time routinely 8–27+ hours Single dock for reefers creates severe bottlenecks Load prioritization appears arbitrary; raw material loads deprioritized Management unresponsive to scheduling complaints; transport companies reportedly refuse repeat loads