McLane Columbus

4300 Diplomacy Dr, Columbus, OH 43228

Operator: McLane

2.8 stars from 150 driver reviews

Facility info

Appointments: By appointment only. Receiving opens 10pm for overnight appointments; daytime receiving starts around 9am. Don't show up early — facility won't accommodate you and you'll lose your spot. Arrive 15-30 minutes before your scheduled time. Check-in procedure: Park on street before checking in. Walk to receiving office — do NOT drive into the yard to check in. This clogs the facility and you'll be made to pull back out anyway. Receiving office staff variable in speed; some report 15+ minute waits during high-volume times. Wait times for door: Highly unpredictable. Reports range from immediate to 5+ hours. Multiple drivers scheduled for same appointment slots creates bottlenecks. Once you have a door, unloading is typically fast (30 minutes to 2 hours). Unloading: Live lumper service available. Lumper fees reported at $80-$390 depending on pallet count. Self-unload option available. Paperwork processing can lag significantly — 45 minutes to 3+ hours after unload complete. Parking: No overnight parking on facility. Street parking only, on narrow 2-lane road. Limited spots. No legal staging area inside facility — no room to wait for a door. Facility layout: Tight, cramped yard. Trailers parked haphazardly. Most docks manageable but some require tight backing. Docks are NOT numbered — drivers must count down manually. Dark at night. Confined space creates safety concerns with truck traffic. Restrooms: Available. Cleanliness varies by review. Staff: Receiving office staff generally described as friendly and professional. Some individual staff members noted as exceptionally helpful. Dock/lumper crew quality variable. General: Facility is outdated and undersized for current volume. Heavy congestion during peak hours. Road construction in area can block normal access routes — check signage.

Driver reviews

  • 3.0 / 5

    Drivers keep parking at the entrance and exit. Then they don't move when they see u trying to leave or get in the parking lot. Just block and hook

  • 1.0 / 5

    Horrible!

  • 2.0 / 5

    Very rude 😒 the dark skin girl thinks she owns the place. They dont care if you reefer runds with the doors open all night expending diesel as if it were cheap.<br>Check in at 10 pm Check out at 6 am.<br>I didn't sleep because I was thinking about the other load I had—the one I wouldn't make it to on time, since I was supposed to pick it up at 6 a.m.

  • 5.0 / 5

    No rush. Receiving door opens at 22:00pm. Slow check-in processing.( Breadline )😒

  • 1.0 / 5

    Don’t lose your time with this company buddy save your life they’re very slow they don’t care about drivers they don’t care 000000000

Docktime — driver reviews and facility info.