McLane Southern California

Facility info

OPERATIONS Appointment scheduling often meaningless — expect long waits regardless of arrival time relative to appointment. Door assignments can take hours after check-in. Live unload required. Check-in process: park on street (Georgia Ave or Saratoga St curbside), walk to guard shack with BOL and license, guard calls receiving to request door assignment. Do not disconnect trailer. Unloading times consistently 4-8+ hours for standard loads (6-10 pallets). Capstone Lumpers handle unloading. Paperwork/BOL collection at door 42 or office (between doors 40-43) often delayed 1-3 hours after unloading completion. Early arrivals may be turned away or ignored. FACILITY EXPERIENCE Street parking only — curb painted red on both sides nearby streets, risk of parking tickets. No overnight lot parking available. Bathroom access severely limited; drivers reported denied entry to facilities inside building. Porta-potties available outside. Guard shack staff generally professional and helpful, but receiving/warehouse staff inconsistent — some friendly and efficient, others described as rude or dismissive. Yard conditions tight; maneuvering space adequate but street congestion during busy periods. Security occasionally inattentive. Load security concerns noted — missing equipment reported. Damaged/outdated product occasionally placed on trailers. Staff indifference to driver concerns and complaints documented repeatedly. BOTTOM LINE Consistently slow facility. Plan for 8-12+ hour total stays. Not suitable for drivers with tight schedules or HOS constraints. Quality and speed vary but skew heavily negative across reviews. Multiple drivers recommend declining loads here.